We typically ship all orders within 2-5 business days. If you select Express shipping at checkout, we aim to ship your item within 2 business days.
We ship all items with USPS. For international shipments, your local mail carrier will handle and deliver the item once it enters your country.
These timeframes are typical, and sometimes local carrier issues may mean you item arrives slightly later than this.
How does Labygift handle returns?
Each item is made to order for every customer - and as such, we cannot accept general returns for items. This includes:
The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.
In most cases, we will replace your order if there is a problem such as a defect or broken in transit. Our process takes 3-5 days to produce as we need to let the ink and glass on the handcrafted item settle and check for defects before shipping.
If you have further inquiries, please contact support@labygift.com